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Client Reviews

Sue Evans, 27th May 2013

Brilliant Product

Brilliant Service

Brilliant from go to whoa

Cannot tell you how impressed I was with the efficiency of your company.

From the moment I walked into your Springvale Showroom, to my now installed ‘super-duper’ wardrobe, it was service of the highest order... A rare thing these days!

Thank you so very much,
Sue Evans
11 Merilyn Way, Frankston South

Ruth and Frank Webber, 22nd January 2013

To whom it may concern.

We write to commend the attention, design and work of Sales Consultant Richard Hamilton and Installer Carl.

Both Richard and Carl dealt with us in a professional and workman like manner. Richard listened to our needs, designed accordingly, clearly set out costs and arranged for the installation in a timely manner.

Carl, arrived at the specified time and installed the wardrobe quietly and efficiently.

Both are a credit to, and good abassadors, for your company.

Sincerely,
Ruth and Frank WEBBER
120 Park Street, St Kilda West, 3182

Catherine Baldwin, 31st October 2012

I would like to thank everyone at Premium who have worked so hard to ensure we have had a great experience at every level in our dealings with Premium staff and as part of our renovations.

From the outset i.e. our visit to your showroom, then the follow up consultations with Samera Rashoo as your sales rep. Excellent and caring service – all around – and topped off by the amazing hard and skilled work of the installer. And of course not forgetting the staff at head office (Michelle?) and everyone in the workshop.

Thank you to all at Premium,
Catherine & David Baldwin
6/6 Hotham Grove
Ripponlea 3185

Hugh H. Johnson, 22nd October 2012

I just wanted to let you know that the Shower Screens were installed very fast by a person named Fred. The job was extremely fast and I am just delighted with it. I would be pleased to recommend your Company if that would help you.

Cheers and Thank you,

Hugh H. Johnson
Southbank

Carol Williamson, 18th October 2011

I wish to congratulate two of your Geelong staff on their excellent work. Ziggy arrived at my son’s job in Belmont and immediately listened to my brief and then set about fulfilling it efficiently and capably. When I asked for alterations to his original quote nothing was too much trouble. I was highly impressed by his diligence and detailed paperwork.

I also had cause to ring Chris numerous times at your office. She was always particularly helpful and when we had a few minor issues she swiftly had reports completed and the works were satisfactorily rectified. I have nothing but praise for both of these staff members and I am hoping that you pass on the positive feedback.

Carol Williamson
0408 527 582

Karen McEvoy, 11 August 2011

Dear Elena,

I would just like to thank you for sending out the spare parts for our sliding door so promptly. They were the right things that you stock in the top edge of the door. They were perfect and have solved our problem of the door falling out.

Thanks again,
Karen McEvoy
Mt Eliza – Vic

Mark Roberts, 30 June 2011

Hi Mark,

Some time ago, I asked you for your boss’ email address, which you provided. My intention was to write to him, acknowledging your service to us. Unfortunately I managed to lose my notes, and I basically got slack!

Having just rediscovered this email, I thought I would take the opportunity to thank you. Prior to meeting you, I had had several quotes from other companies to build our wardrobe, which was by all accounts NOT your typical build.

With both companies I dealt with prior to you, I did not feel comfortable that they understood the brief or were professional enough to invest a considerable amount of money with.

In contrast, you came in, listened, agreed with everything I asked for, and frankly, nailed the job. Your quote was not the cheapest, but your professionalism got the work from us.

And of course, we are delighted with the finished result!

I would have no hesitation personally recommending you to our friends.

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